In the event of distance selling the consumer has the right to inform the company that he no longer wishes to make the purchase, without incurring a penalty and without having to give a reason, within 14 calendar days as of the day following the day of delivery of the item or the conclusion of the service contract.
Individual, non-professional buyers are entitled, for their entire order, to a period of withdrawal of fourteen calendar days from delivery to return the purchased item to the seller for exchange or refund without incurring a penalty, except for the return carriage and insurance costs, on condition that they have not caused any alteration, processing or deterioration to it (cleaning, restoring, etc.). In the event of return, the shipment must be insured by the buyer for its total value. In this event, after the seller has approved the condition of the item, the price will be refunded, including any initial carriage costs which may have been paid by the buyer, by bank transfer. In the event of the collection of items purchased in person or by proxy, or of payment in person or by proxy at our premises, or in general, should the buyer visit our premises with regard to the sale in question, there will be no possibility of withdrawal or of returning the purchased items, as this does not constitute a distance sale.